Page 31 - PIC-Magazine-Issue-22-Spring-Summer
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Meet the
               MARK FARRELL
Senior Client Services Manager
Mark joined the team in January 2024. He has extensive experience within the legal and insurance profession having held senior management positions at both Hilary Meredith Solicitors and Beresfords LLP, as well
as at RSA and Aon.
Mark has a strong strategic and business development background and an excellent track record in building trusted relationships with clients. Mark’s previous experience has given him an excellent insight into the demands and challenges faced by our solicitor clients, and he is therefore well placed to advise clients on a variety of business solutions PIC have available.
Marks primary focus will be to support clients by identifying opportunities and developing partnerships, building on PIC’s past success, and executing our growth plans.
Contact Details:
Client Services Executive
Faye has over 20 years’ experience working at PIC and within the Legal Costs sector. Faye currently manages our client accounts, speaking with our clients on a regular basis ensuring our clients are fully supported and developing partnerships. Faye also deals with requests for training in-house or online, new work requests and attends many events and conferences.
Faye is also the secretary for the Doncaster Headway branch, attending monthly committee meetings and coffee mornings.
Contact Details: Faye.Moran@pic.Legal Please contact Faye Moran regarding new instructions and training.
Senior Client Services Manager
Adrian Hawley is one of our Senior Client Services Manager. He has worked in the costs industry since 2001 and initially joined PIC during its sixth year. Adrian is now our charity champion working with the Spinal Injuries Association, Back Up, Child Brain Injury Trust, Headway, Action against Medical Accidents and the Frenkel Topping Charitable Foundation.
Adrian manages a number of our client accounts. He is
an expert in Court of Protection Costs, he advises on legal aid funded clinical negligence cases and delivers talks from time recording, costs budgeting to costs in property and affairs cases.
He has hosted charity treasure hunts, curry nights and balls across the country. Every week he pops up in a different town and city promoting the work of Partners
in Costs and A&M Bacon as well as supporting the Frenkel Topping Charitable Foundation in his role as ambassador.
Contact Details:
Client Services Executive
Emma is part of our Client Services team and joined PIC back in August 2018 with 5 years of experience working in the Legal Costs Sector. Emma currently manages our client accounts, speaking with our clients on a regular basis ensuring our clients are fully supported and developing partnerships.
Emma also manages PIC’s Events (Internal and External) along with Marketing, Social Media and Charitable Relationships. Emma is responsible for the preparation of our quarterly Partners in Costs Magazine.
Contact Details: Please contact Emma Woolley if you would like to know more about our events and magazine. Spring & Summer 2024

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